Shipping policy

WHEN DO WE SHIP AND DELIVER?

When we receive an order,we make sure to ship it in less then 4 hours,If the order is placed before 4 PM.Once shipped from our store,it reaches your doorsteps within 4 hours or less depending on your shipping location.If the order is placed on Friday or pablic holidays of UAE the shipping will be done next working day.

For your information our team is working from saturday to thursday every week except for public holidays announced by the UAE government.

 WHERE DO WE SHIP AND DELIVER?

Abiding by the countrys laws and regulations,our online purchase service is limited to the United Arab Emirates.We regret to inform you that placing an order in the UAE and shipping to a location beyond  is also not within our limits and capacity.

 DO WE CHARGE FOR DELIVERY?

DUBAI:For any purchase of AED 250 and above,your delivery will be totally free .It will be done free of cost.For any purchases worth under 250,the delivery charges will be 10AED.

In Rest of Emirates For any purchase of AED 500 and above your delivery will be free.For any purchase worth under 500,the delivery charges will be 20 AED

 WHAT ARE COD CHARGES?

Cod charges arent shipping charges.These charges are only applicable on cod orders for handling.These charges will be applicable to any order without any cart value limit.Cod handling charges are AED 10.

HOW CAN THE PAYMENT BE DONE?

We would encourage online payments via credit/visa cards of any bank.

Cash on delivery option  is also activated.

CUSTOMER SERVICE?

For any customer service inquiries,kindly contuct us at support@myeleganceshop.com our team is ready to assist you with the answers to all your questions responding within an hour.